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GenNet | IT, Telecom & Digital Solutions in Bangladesh

PROPRIETARY ENTERPRISE PLATFORMS

Our Digital Products

Enterprise-grade telecom and digital communication engines built for high reliability, seamless API integration, and automated customer engagement across Bangladesh.

TELECOM GRADE • HIGH CAPACITY

Enterprise SMS Gateway

Ultra-reliable, carrier-connected messaging gateway delivering sub-second OTP authentication, transactional alerts, and massive promotional campaigns with 99.99% delivery assurance across Grameenphone, Robi, Banglalink, and Teletalk.

✔ Direct SMPP & RESTful APIs
✔ Sub-second OTP Latency
✔ Masking & Non-masking Sender IDs
✔ Real-time DLR Analytics Dashboard

99.99%

Delivery Success Rate
CLOUD NATIVE • CALL AUTOMATION

Smart Cloud IVR System

Interactive voice response platform empowering organizations to automate customer inquiries, intelligently route inbound calls, and provide 24/7 self-service without hardware PBX constraints.

✔ Multi-level Bilingual Menus
✔ Dynamic Skill-based Routing
✔ Live Recording & Whisper Coach
✔ Instant CRM & Webhook Sync

24/7/365

Automated Inbound Service
MASS VOICE OUTREACH • HIGH CONCURRENCY

Voice Broadcast Engine (OBD)

Automated outbound voice broadcasting engine capable of dispatching personalized audio notifications, critical emergency alerts, payment reminders, and interactive feedback campaigns at enterprise scale.

✔ Up to 50,000 Concurrent Calls
✔ Interactive DTMF Keypress Capture
✔ Smart Retry on Busy / Unreachable
✔ Granular Duration & Answer Analytics

50,000+

Concurrent Voice Channels
ARTIFICIAL INTELLIGENCE • OMNICHANNEL

AI Omnichannel Chatbot

Unify your customer engagement across WhatsApp, Facebook Messenger, and website live chat with AI-driven natural language processing, intelligent ticket routing, and seamless human handoff.

✔ WhatsApp Official Business API
✔ Multilingual Bangla & English NLU
✔ Automated Lead Qualification
✔ Live Agent Handover with Full History

80%

Automated Resolution Rate
ENGINEERED FOR EXCELLENCE

Enterprise Architecture & Reliability

Carrier Grade 99.9%

Multi-datacenter redundancy across Tier-III facilities in Dhaka ensuring uninterrupted 24/7 service availability.

Unified REST API

Comprehensive developer documentation, SDK libraries, and postman collections for rapid enterprise deployment.

Bank Grade Security

Full TLS 1.3 encryption in transit, AES-256 at rest, strict IP whitelisting, and role-based access governance.

24/7 NOC Support

Dedicated technical account managers, proactive uptime monitoring, and guaranteed response SLAs.

Need a Custom Product Demo or Volume Pricing?

Our product specialists will configure a tailored sandbox environment for your team within 24 hours.